Mix and Match

Shipping policy

🚚 Shipping Policy

Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process.

📍 Shipping Locations

We currently ship across the United Arab Emirates (UAE), including:

  • Dubai

  • Abu Dhabi

  • Sharjah

  • Ajman

  • Ras Al Khaimah

  • Fujairah

  • Umm Al Quwain

If you’re unsure whether we deliver to your area, please contact our support team before placing your order.


⏳ Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order is processed, you will receive a confirmation email with tracking details.


🚛 Delivery Time

Estimated delivery times within the UAE:

  • Standard Delivery: 3–7 business days

  • Remote Areas: 5–10 business days

Please note: Delivery times may vary during peak seasons, sales periods, or due to unforeseen courier delays.


💰 Shipping Fees

  • Free Shipping on orders above AED ___

  • Standard shipping fee: AED ___

Shipping charges (if applicable) will be displayed at checkout.


📦 Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS so you can monitor your delivery in real time.


❗ Delays

While we aim to deliver within the estimated timeframe, delays may occasionally occur due to:

  • High order volumes

  • Customs or courier issues

  • Public holidays

  • Weather conditions

We appreciate your patience and understanding.


📭 Incorrect Address

Please ensure your shipping address is correct before completing your order. We are not responsible for delays or losses caused by incorrect or incomplete addresses.